Infection Prevention for Full-Service Restaurants

Implement proper cleaning, disinfection and hygiene practices with our comprehensive infection prevention guideline for full-service restaurants.

Keystone - News & Insights

May 24, 2017

General Hygiene Guidelines

  • Follow local public health recommendations related to local pandemic activity and need for isolation and closing.
  • Reinforce personal hygiene (hand hygiene and cough etiquette) throughout your operation.
  • Provide hygiene materials such as tissues and hand sanitizer stations.
  • Stock properly applicable disinfectant products.
  • Closely monitor employee health. Encourage symptomatic employees to stay home.

Cleaning and Hygiene Guidelines for Full-Service Restaurants

Dining Room

  • Provide alcohol-based hand sanitizer stations.
  • Increase cleaning and sanitizing frequency. Disinfect surfaces frequently touched by guests and employees.


  • Clean and disinfect public restrooms at least three times daily.
  • Provide alcohol-based hand sanitizer stations outside of public restrooms.

Kitchen and Back of House

  • Diligently practice food safety procedures to prevent cross-contamination.
  • Provide alcohol-based hand sanitizer stations.


  • Closely monitor employee health. Reinforce personal hygiene and cough etiquette. Encourage symptomatic employees to stay home.
  • Identify critical staff members and functions – develop a business continuity plan. Consider the ability for employees to work from home.
  • Provide hand sanitizer stations, Ready to Use (RTU) disinfectant spray or wipes, and tissues for employees.
  • Have employees disinfect all personal hard contact surfaces, i.e., desk, telephone and computer keypad, etc.
  • Educate and inform all employees of pandemic status and proper infection control procedures.

Pay Attention to Specific Touchpoints

Dining Room and Lobby Areas

  • Door handles, push plates, thresholds and hand railings
  • Dining tables
  • Chairs and booths
  • Menus and bill folders
  • Trash receptacle touch
  • High chairs
  • Bar area


  • Door handles
  • Sink faucets and toilet handles
  • Towel dispenser handle
  • Soap dispenser push plates
  • Baby changing station
  • Trash receptacle touchpoints

Back of House

  • Door handles and push plates
  • Handles of all the equipment doors and operation push pads
  • Handles of the dispensers (beverage, etc.)
  • Ice scoops
  • Walk-in and other refrigerator handles
  • Walk-in refrigerator and plastic freezer curtains
  • Freezer handles
  • 3-compartment sink and mop sink
  • Handwashing sink handles
  • Soap dispenser push plates at handwash sink
  • Towel dispenser handle at handwash sink
  • Trash receptacle touchpoints
  • Cleaning tools
  • Buckets
  • Telephone keypad and hand set
  • Manager’s computer

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